The service was on time, but had to give instructions for a more thorough cleaning
Very disappointed with overall results of my first experience with this company. Stainless steel was very poorly cleaned, all mirrors were worse after they were cleaned (all foggy), high gloss tile floors ended up being very streaky looking. Although I pointed this out and one of the cleaners (head guy) attempted to correct it all, the quality of the cleaning was very poor.
Kitchen appliances were not cleaned. Dishwasher, fridge, etc must be cleaned with a steel cleaner that I will supply next time. Dusting was spotty. There were several that were not vacuumed. Same mosquitoes that were dead on the floor this morning were still there this afternoon. You can't tell that the house is cleaned
The two men team did a good job. Thanks.
They arrived 30 minutes past there 2hr window we walked through the house and I explained what I wanted. After inspection of there work it was noticed that they did not do the upstairs at all. Windows, baseboards (which I stressed was my pet peeve) where not touched upstairs. I have to say the first floor was done very well but I am disapointed with the service.
The gentlemen were very courteous. They did a very diligent job.
Thank you so much, the clean was wonderful and I thank you so much for it! If I ever need a clean again, I'll call!"
Fairly efficient and decent job. Did extra 1/2 bath and rec room in time alotted. Grease not taken off stove, (which isn't that hard) and 1/3 toilets not adequately cleaned. Have used in the past for commercial cleaning, and have been happy. But not ideal for family home...no tidying (although specifically requested through agency). 3.5 stars
A couple of items were missed: 1. Upstairs bedroom floors. For example, gum was still present in the middle bedroom. 2. The interior kitchen cabinets. Can the cleaners comment whether these items were in fact cleaned? We will be more than happy to submit another review, and provide an appropriate tip once the matter is settled. Thank you Giovanni
Very happy with service!
Very prompt, courteous and thorough. Came well prepared and stayed until the job was finished.
Professional guys who came in on a Sunday. Much appreciated.
Brutal. They arrived 30 minutes late. I had asked for an "industrial type" cleaning in my 4 bedroom 3 bathroom house, and three of the four bedrooms did not appear to have been touched. The floor was mopped in some of the rooms (all our floors are hardwood). Bathroom counters were cleaned, and the floors mopped, but sinks and showers not touched. $300 down the drain.
The following was done well: Vacuuming of basement play area Cleaning of Toilets Cleaning of Tub Cleaning of Hardwood on main floor Cleaning of Tile Stainless Fridge was cleaned properly The following was missed completely and now I need to do it myself: All Bathroom & Kitchen Sinks weren't cleaned Dusting of ALL surfaces Mirrors Rugs upstairs do not appear to have been vacuumed Stairwell to upstairs not dusted or vacuumed Marble does not appear to be cleaned even though I mixed the special cleaner for them to use I even removed 1 bedroom and 1 bathroom so they would have more time to clean and the job still was not done properly. I will forward some pictures in 3 additional emails as they are large photos. I would like to be reimbursed 50% of the $235 that I paid, which would be $117.50.
A-1 Reliable should not be recommended for a house cleaning. I have made a formal complaint with pictures and would like $117.50 minimum refunded as I had to clean all the things they missed last night.
A couple of pieces of furniture was missed for dusting but over all it was pretty good.