A&D Service Group is the ultimate choice for professional, thorough home cleaning. We offer house cleaning services throughout Toronto to keep your house, apartment, or condominium looking its best. With services ranging from general cleaning to deep cleaning for inspection, A&D Service Group is prepared to meet your cleaning needs. Our cleaning teams are prompt, friendly and accomodating. We treat your house as if it is ours, so that you feel comfortable knowing your house is receiving the utmost attention. Our services can be arranged weekly, bi-weekly, monthly, occasionally or on a one-time basis. We are happy to work with your schedule and your need for cleaning.
First of all, my house is cleaner than it was so that is good. However, things were missed that I think should be included (kitchen faucet) or jobs weren't completed (picture frames were damp dusted and noticeable residue was left). Also a wet cleaning rag was left on my baby's crib rail that has fabric covers on it. Cleaning supplies were left behind. We had one person for 4 hours instead of 6 or 2 people for 3. Feel free to contact me for follow up. At this point I would not recommend or book again but can't say I'm completely unsatisfied because my house is cleaner than it was.
Needed a move-in clean up and it worked out great! Thanks for being quick and flexible!
Pleasant people they worked hard
I was told two cleaners were coming and only one was sent. This created a huge problem because my house is going on the market for sale today and I was unable to leave the house to do things that I absolutely have to do for today because I had to stay home with the cleaner. She was very nice and clearly wanted to do a good job. However, she did not come anywhere close to cleaning my entire home. The kitchen was not cleaned. The floors were not finished. There were a number of other things that I wanted her to do that she "ran out of time" for. She moved things to clean (as I asked her to) and then, instead of putting them back, she left them all over the place. Cleaning supplies were scattered all over my house-buckets of dirty water were left on my carpet, rolls of toilet paper were left all over my living room. I paid for a "move out" clean and didn't get it. Pictures of my house are being taken this afternoon. Someone absolutely must come to finish the job before then.
1- it wasn't deep cleaning, lots of dust under bed and chest of drawers, on top of TV and behind the couch. 2- my security cameras were turned around to face the wall. 3- I use medical marijuana and 2 of my bags were missing after their cleaning. I was expecting a call back yesterday to resolve the issue however, nobody called back. I am expecting a call back tomorrow with an explenation and what was stolen returned.
The cleaner was outstanding. Very hard working and did a fantastic job. Also very polite. I highly recommend this service. It is the best!
the overall cleaning is satisfy. However, the cleaning company lady (not cleaning lady) is not friendly at all. She call me at 3:20 pm and said her staff cannot finish in 3.5 hours (which i paid 7 hours totally). I ask her what time you start, she told me at 12:00 pm so should be finished at 3:30 pm cause two cleaning lady working together. Then I told her, your staff starting time is 12:40 or later because my concierge call me to confirm and release my key to them at 12: 40 pm. Then she said:"well, even starts at 12:40, they still unable to finish at 4 pm. They need extra one hour otherwise they will left as it at 4 pm." I'm quite surprise of what I been told because I should get in touch before the job begins if additional time may be required but not at the last minutes you told me you can't finish your job. Also they were cheating on me of the start time at the beginning of our phone conservation. At that moment, I have no choice and have to accept to pay extra one more hour in order to let them finish the job. Overall I totally disappoint of the service, especially the lady who call me at 3:20 pm. Very bad attitude.
Attitude: Angela's attitude wasn't good from the moment she came. She wasn't pleasant and the first thing she said was she only has 4 hours! She repeated this a few times. Quality of Cleaning: I would never have Angela again. She spent a lot if time cleaning the washrooms which weren't that well cleaned. The shower stalls were still dirty and I had to ask her to do it again. The counter tops were not wiped well. She didn't vacuum under the dining table. Asked her to just clean the stove top which hasn't been cleaned well. The counter tops and island wasn't cleaned at all. We can see the dust if we were to feel the top of the tables. Thanks but no thanks.
The cleaners were great. Little explanation was needed and they brought their own supplies. Would definitely hire again.
The ladies that came to clean my place were on time, extremely friendly and did a fantastic job.
The tops of the cabinets were dusty and left unwiped. There were smudges on the mirrors and faucets. I had asked that some cabinet paper be cut and laid in the cabinets before we put stuff in them. This was not done. I had asked for a new shower liner to be put up once the shower was clean. This was not done. The cleaners and/or company initially mixed up the date and time of the clean but later rectified it. My neighbor reported that the cleaners were rude to her when she tried to greet them/introduce herself, thinking they were the new neighbors. It seemed overall like a very rush job was done on my new house. We were very busy moving with a new baby and did not have time or energy to reclean. It was disappointing. My best friend is now volunteering her time to come over and help me do a deep clean.
impressed with quality of cleaning, very conscientious, quite punctual & follow instructions & directions with such a lovely smile. Ruzaana was very friendly and such a pleasant person.
First and foremost I want to stress that the person who came to our house to clean was phenomenol and left the spaces she was able to cleans (e.g. bathroom and kitchen) spotless. However, I feel the A&D service was not clear in their communication to us and their cleaner. I would have liked 2 cleaners. They did not bring a vacuum and used ours. For 7 hours the one cleaner was only to to complete half the house and left our basement and two living rooms untouched with exception of the windows. She didn't have time to clean our blinds nor vacuum and mop 2/3rds of the entire house. I am very dissapointed in A&D service but appreciate the one cleaner immensely as she worked really hard. I believe it was her first time cleaning and she did the best she can.
Angela did a fantastic job with my condo. I just moved in and the previous owners left it very messy. By the time Angela finished it was looking great.
thorough cleaning, hit everything on my checklist
Great cleaning and courteous house cleaner
One out of two left within 2 hours claiming that it's not a big job. They arrived with absolutely non-professional equipment. One small vacuum cleaner and 1 cleaning cloth for the whole apartment. Partially used our cleaning supplies (paper). Closets were not cleaned because as stated "they were so bad" (I guess that's why we said move-in cleaning), some windows was not done and overall cleaning quality was horrible. In the end, the one cleaner that was left behind said he can't do anymore because the apartment is so bad that it would need another 5 hours to clean. Now, why did the first cleaner left within two hours if the apartment needed two?? Totally disappointed, WASTE of money. This is the quality of cleaning you will get after paying $156: https://www.dropbox.com/sh/vlsx1d8pn00rr1n/AABg-uij88Hvrlbx2hkBw1Dia?dl=0
The cleaner is very professional and meets all requirements.
On time, good service, nice people
If I pay for 4 1/2 hours I feel the cleaner should stay for that time. I have smart home locks and security cameras and I know when the cleaner arrived and when they left and she only worked for 4 hours. I wish there was more accountability.
Had a wonderful experience. The cleaners came in and cleaned very well, I had no problems, and it was worry free.
Great work! One of the best cleaners we've had in a long time. Started and finished right on time. Thank you!
Not satisfactory at all.
My cleaner was a bit late (due to a prior appointment). I was able to get a hold of a person on the phone at Cleanify and it was all good. Oksana came and did an excellent, thorough, professional job. She was great!!
Nice job - thank you
very good and efficient, language barrier was a bit challenging... in the case that i had more extensive requests this may have been a bigger problem-- had also hoped for an earlier cleaning to be able to get out the house earlier to work, but will make sure to make that request for next time
Very professional, did a fantastic job, great people. I would highly recommend them
We got a very nice lady. Fantastic work, very efficient. I will definitevely recommend her.
We paid for the cleaner to bring supplies (did not happen) and extra for windows. When I arrived home, the windows were not cleaned and basic asks were not delivered upon. Very disappointing service and would not recommend.
Anna was late by one hour but we were warned about it. The is done. She was able to vacuum and wash all the floors on 3 storeys, vacuum the carpet on stairs, clean windows and 2 bathrooms within 6 hours. Hardworking girl.
Very good & nice. Thank you.
Thank you so much-- our house is sparkling!!
Very professional service. The individual came in on time and did a fine job.
So lovely coming home to a clean home thank you! I am so sorry for the low tip I promise to give you more next time just a little tight.
She was nice.. She did not speak any English .. Wasn't to pleased with the cleaning that she did as you can tell that she was new at cleaning .. Should have sent more professional for the 4 hours came around 1230 left at prior to my 4 Hours were Up!
Thank you! I really appreciate the hard work.
Cleaner was thorough and very nice.
Great Work! Very flexible. Bring more Erasers next time :-)
Very nice job! The two cleaners showed up at different times, and one came a bit earlier than expected, which was a bit odd, but overall they did a great job.
The 2 cleaners did a nice job getting my house prepared for closing day. They were running behind due to traffic and communicated it well before the scheduled start time. They also worked very hard to finish up the job when I mentioned that I had to go out of town by a certain time. Very pleased!
nice and polite girls but not as fast as expected and not familiar with all cleaning material like they had no idea what is C.L.R !?
Great! Came earlier and did a great job
Did an awesome job cleaning my place! Only reason it was not 5 stars was because they arrived late but overall great experience and would hire them again.
Angela's work in very thorough and well done. She's also very friendly and reliable. I'm very happy with her services! Monica
The last time I used this service it was amazing, but the second time around it was a different cleaner and it was not properly cleaned.
I've had two different women who were both hard workers and wanted to clean exactly what the customer wanted to ensure your satisfaction. I'll continue to use their services.
Excellent cleaning service! Very thorough, professional and careful with all aspects of our home. We have used many cleaning services in the past. A & D ranks as one of the best!
You sent us a lovely young woman, very smart, efficient and professional. We were delighted with the job she did on our home and would happily recommend your service.