Reliable, honest, hard working European ladies will clean your house or apartment.
Excellent work and very efficient!
Very nice ladies, did a great job
Not satisfied with the cleaning. They did not properly clean the windows, fridge, microwave. There are some foam residues. They left their trash in the glass recyclable bin! I will never use this service again.
They did a really good job. However, it smelled kind of weird in here when I got home. Maybe they just need to use an air freshener of some sort to provide the illusion of it being cleaner.
I was impressed from the moment I contacted Cleanify (excellent customer service) and the team showed up. They were on time and ready to go. Efficient and a fantastic clean. Definately going to have them regularly and would recommend to everyone.
Elena and her team are always efficient and pay great attention to detail when cleaning my home. I'm very happy with her services!
This was the second visit by Elena's crew. They were in a rush to go to other jobs and were a bit rough with the cleaning, dropped the vaccum and generally brusque.
The bathroom was very clean and the carpets looked great after they left, but the walls in the kitchen were still dirty and had to be further scrubbed after they left, as well as the built-in shelving in the livingroom.
Really great. Place was spotless. Thank you.
First time using Cleanify and Elena's cleaning service and was very happy with the attention to detail of the cleaning.
Nice cleaners. Good quality. They arrived early and seemed a little upset that I would not be there until the scheduled time.
I was very pleased with the work. The ladies did a great job.
I would not hesitate to recommend Elena's Cleaning Service to anybody. She did an incredible job and never stopped until everything was sparkling.
1. The cleaning job overall was very well done. 2. The cleaners arrived in the alloted time window. 3. The cleaners called upon arrival - not to inform of arrival but to ask who is going to pay for their parking 4. The cleaners were given my personal parking spot in the underground parking, I have never needed to do that for any other cleaning service I've used in the past. Also the main cleaner asked to let the young cleaner start working while she and I parked her car, which I would not allow as I told her I cannot leave someone I do not know alone in my residence. 5. The cleaners started tracking time from when they arrived not from when they got up from the parking and started work after they first requested I show them the residence. 6. The cleaners said and asked NOTHING about time or extra time or extra service. Nonetheless while I was stuck on a business call they then let me know they were done, which was about approximately 8-10 mins past the 2 hour mark. The main cleaner (the younger person didn't say anything) told me she worked 15 mins over, then claimed it is a cost of 30 mins extra. It was never authorized. 7. I called to enquire and was told by Cleanify that extra time outside the 2 hours must be cleared and approved with the client and Cleanify both prior to doing the extra work. I was told by Cleanify staff that I cannot be charged extra and would not but then today got a call saying that "the extra charge will be reversed" meaning that what I was told about not being allowed to have extra charges authorized was not honoured by Cleanify in the first place and apparently someone at Cleanify allowed the charges to be authorized despite being told it wouldn't happen. Sadly while I am happy for the most part with the quality of their cleaning, I find the manner in which I was approached about parking and about being told I have to pay extra when I did not authorize it in ANY way at all even informally, to be unacceptable. As a result I had planned to tip 15-20% but not after that way in which I was addressed. I Am unfortunately hesitant to tip at all at this point despite being otherwise satisfied with the actual cleaning job.
Elena was amazing. It was a particularly dusty job and I certainly appreciate the effort she put into the cleaning. I will definitely call upon her again.
My landlord was happy with move out cleaning. Great job.
They were fast and thorough!
Excellent cleaning services
Another great clean by this team. Thanks ????????
The ladies worked really hard! They were thorough and efficient, I'm so glad I tried Cleanify- I will definitely use again.
On time (a bit early, actually), great job, place seemed spotless to me. Move-out cleaning.
Elena was so sweet and so hardworking. She listened to my needs and they were all met. I would recommend her service to anyone
I liked the result but I paid for 4.5 hours and they were here less than 4. I would like to utilize the services ongoing but would expect the time/price reduced to 3.5 to 4.0 hours.
Very good! Thank you
Thorough clean and even did some extra things, thanks!
They charge us for 30 min more so 15min each when actually I got a missed call from them 15min before they called me again to tell me they were done.
Hi, It's too bad I could not stay to be able to discuss cleaning supplies and whatnot. I understand the late arrival, and our location isn't always easily found. I could not wait any longer; I had an appointment. The ladies did an excellent job; I am very pleased with their work. Hope I can be here next time so that we can sort out the cleaner details. Thank you - hope to see you again. :)
Very happy with service.. Gave tip in cash to cleaners
We are so pleased with the excellent service we received. I received a call shortly after Cleanify arranged for the service with her and she kept in contact with us to notify of a more exact arrival time. I have already recommended Cleanify to four of my friends.
These cleaners are fantastic. I'm kind of picky when it comes to cleaning service's and they've done a great job.
The entire house is sparkling! We are absolutely thrilled with Elana's cleaning and highly recommend them. Very thorough cleaning from top to bottom. Items were moved for dusting and vacuuming. Even our white baseboards were cleaned throughout and we have black cats! Even the scuffed walls on our front entryway are gone. Thank you so much.
My home looks fantastic !! Thank you so much ladies.
Elena's Cleaning Service did an okay job cleaning our home. Oganizing the Bathrooms and bedrooms always looks nice and is very helpful. The bathroom floors, baseboards generally, and any dusting above 5'8" was cleaned sparingly, and not a "Deep Clean" as requested via Cleanify.com website. Kitchen refrigerator was not cleaned nor were the inside of all the windows, also requested at time of booking. Not sure all the requested tasks were understood at time of cleaning.
It would've been ideal if some of the other furniture on the balcony was dusted off and if the blinds could've been cleaned a little better but otherwise the services were great, I will enlist again!
I was told that I was given 6.5 working hours to clean my place and they were only there for one hour and 45 min for three people. I also paid for the deep clean and when I checked the cupboards they were not clean. When I asked the lady about it she said that it was not part of the package and that is part of the moving out package. She did d only one of my cupboards to make me feel better then took off quickly leaving 5 cupboards in my kitchen untouched. Now I called you company and who ever I was talking to on the phone apologized and said gay I would get a $50 refund for the inconvenience. The issue was that I didn't have time to deal with it myself because I was going away the next day and had people moving in and now I had to when I had not time. The whole point of this service was so I didn't have to worry about it. The whole point of my upgrading to the deep clean was specifically to get inside the cabinets cleaned and made that very aware to the person I set it up with. Now I would like what was promised to me on the phone as a resolution which is a $50 refund. If you need to contact me you can do so via email at firstname.lastname@example.org as I am out of country right now.
Elena and her team are seriously the best. Very dedicated, efficient and timely. I will hire them again no doubt. Thank you.
Thorough cleaning but left simple things unfinished like wiping down countertops and cupboards. Over all great job though!
Elena and here helper did a great job cleaning my studio flat before I moved in.
Great service! Passed my move out inspection with flying colours! :)
Excellent! Fast and efficient!
Excellent cleaning service provided in my home. There was only one cleaner (I don't know her name), but she was thorough and meticulous and did an excellent job!
The service is awesome. Would definitely book again.
Ladies were great! Fast and efficient!
The girls did an awesome job!
Friendly and efficient! The two cleaners powered through our apartment in no time and even took care of the hard to reach places when we asked, like under our stove, kitchen appliances and in our couch cushions. Highly recommend :)
Awesome cleaners, they did a really good job. I would absolutely use you guys again.
Very nice and clean quickly. Did all things I wanted to be cleaned.
Loved the cleaning pro and love Cleanify! Will be recommending to my friends and family as I was so impressed with the service (and so was my new tenant who moved in!). Will gladly use again!
I was very happy with the cleaning services provided today. Please give me the names of the ladies who cleaned my place, so that I can request them for my next cleaning service. Also, can you please email me a receipt for today's services. Thanks
It was a great job done. The two ladies did an excellent job...professional & efficient.
Great thorough job was done Thank you
The entire thing went off without a hitch, I had excellent service!
Elena and her team did an amazing job. I would highly recommend to family and friends
Elena was awesome... thorough cleaning. I'll hire her again.
She was lovely and very efficient. Would recommend and use again
The side had not been done for a few weeks and Elena did a really good job, thorough. I'm very happy and impressed.
The ladies did an amazing job? The arrived on time and got to work straight away! We will definitely be using Elena's services again!
Quick, efficient, everything is clean now!
I was very impressed with Elena's service
No worries on the vase! Great job, thank you.