Est 1999 · Surrey, BC

Elena's Cleaning Service

4.7 · 96 Reviews
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from $94 per visit

About Us

Reliable, honest, hard working European ladies will clean your house or apartment.

Reviews

20 Sep

in Vancouver said

The best ladies. The best clean. Hire them now!

19 Sep

in North Vancouver said

Efficient and did a good job,

16 Sep

in Vancouver said

Amazing ladies! Thank you :)

15 Sep

in Vancouver said

Excellent job!

15 Sep

in New Westminster said

Excellent job!

13 Sep

in Burnaby said

They were great ! Was spotless and they worked hard

12 Sep

in Vancouver said

We were very pleased with the two women who came yesterday. They both worked very hard, did more than expected and our home looked great when they left.

10 Sep

in Vancouver said

Excellent work, very friendly

10 Sep

in Vancouver said

The cleaners ere very nice, but missed few things: - the interior window frames were cleaned but the actual glass still has a layer of dirt/ dust on it ! This missed part is not acceptable. - the shelves in the closets were not cleaned to the far edges and still had dust. - we told the cleaner to empty the freezer out of the ice to clean it but the ice "cubes" were still there.

10 Sep

in Vancouver said

I loved their attention to detail - I hope I will be able to have them return!!

8 Sep

in Vancouver said

Wow -- Elena's cleaning service is fantastic! Fast, friendly, and got every spot. Had no problem making the bed and got rid of almost all the cat hair, which I am forever wearing on my clothes. Both two beautiful, friendly cleaners. Thumbs way, way up from me.

7 Sep

in Vancouver said

Very nice! So happy. Thank you ladies

2 Sep

in Vancouver said

I paid extra to have the window tracks cleaned and they weren't done at all

2 Sep

in Vancouver said

Service was great!

1 Sep

in Vancouver said

good person, just need to be more detailed on final clean

31 Aug

in North Vancouver said

This duo is the best pair of cleaners that take care of our suite. They do excellent, efficient work, and are professional and nice. You ladies are awesome! :)

30 Aug

in White Rock said

Professsional, quality move out cleaning job, completed as estimated. Even went above and beyond and cleaned lower level kitchen. Friendly staff.

30 Aug

in North Vancouver said

I expected to get a cleaning quality better than what I had sometimes done by myself!. One more thing that was interesting, happened when my wife was asking for cleaning the bathrooms (faucet & dust on door and wall), but they didn't care and went for washing tray and breakfast plates!.

28 Aug

in Vancouver said

I am very pleased with the service I received from Elena's Cleaning Service. There were two women and they were here for 2 hours. All the floors were washed, carpets vacuumed and wooden furniture polished. My house has never been so clean! Although I see that one can add a tip as part of this review I was unaware of this and tipped them as they left. I highly recommend their services.

25 Aug

in Burnaby said

Very friendly and did a great job! Would hire them again for sure.

25 Aug

in Vancouver said

Great job! Apartment was very clean by the end.

24 Aug

in Vancouver said

Wow -- top job!

23 Aug

in Delta said

These ladies did a fantastic job, incredibly thorough!

22 Aug

in Vancouver said

They were wonderful!

21 Aug

in Port Moody said

They were very good and efficient. I had them do a move out clean on my house and they did an excellent job. Would definitely recommend them to anyone. I asked them to stay for an extra hour and they were very accommodating, great work ladies!

18 Aug

in Vancouver said

Thanks for the good work.

11 Aug

in Delta said

Great as always

10 Aug

in Vancouver said

My brother reported to me that the cleaners were effective, efficient and that they worked quickly to complete their assignment. The new occupant of the house was pleased with the work that was done. We know that we overbooked the amount of cleaning that would be needed but we would rather err on the side of caution than cause frustration by stretching limited resources. Thank you

4 Aug

in Surrey said

The two woman did a great job and were very pleasant!

1 Aug

in Burnaby said

I have been getting cleaning services from Elena and her crew for several months now and they do a fabulous job. They are punctual and courteous but also terrific cleaners! They even make my bed and squejee the windows.

1 Aug

in Vancouver said

Marina was a very cheerful and warm person with great communication. She and Valentina tackled a move out clean and hit the mark on all the requirements for cleaning. Looked and smelled great.

28 Jul

in West Vancouver said

the.work elena.did.was yerygood iam yerehappy thanks.

28 Jul

in Vancouver said

On time, thorough and polite.

28 Jul

in Vancouver said

Great cleaning service - did a thorough job and took pride in their work.

27 Jul

in Vancouver said

Excellent work and very efficient!

27 Jul

in Surrey said

Very nice ladies, did a great job

26 Jul

in North Vancouver said

There are some foam residues.

25 Jul

in Vancouver said

They did a really good job. However, it smelled kind of weird in here when I got home. Maybe they just need to use an air freshener of some sort to provide the illusion of it being cleaner.

21 Jul

in Delta said

I was impressed from the moment I contacted Cleanify (excellent customer service) and the team showed up. They were on time and ready to go. Efficient and a fantastic clean. Definately going to have them regularly and would recommend to everyone.

19 Jul

in North Vancouver said

Elena and her team are always efficient and pay great attention to detail when cleaning my home. I'm very happy with her services!

19 Jul

in North Vancouver said

This was the second visit by Elena's crew. They were in a rush to go to other jobs and were a bit rough with the cleaning, dropped the vaccum and generally brusque.

18 Jul

in Vancouver said

The bathroom was very clean and the carpets looked great after they left, but the walls in the kitchen were still dirty and had to be further scrubbed after they left, as well as the built-in shelving in the livingroom.

18 Jul

in Vancouver said

Really great. Place was spotless. Thank you.

17 Jul

in Vancouver said

First time using Cleanify and Elena's cleaning service and was very happy with the attention to detail of the cleaning.

13 Jul

in Vancouver said

Nice cleaners. Good quality. They arrived early and seemed a little upset that I would not be there until the scheduled time.

13 Jul

in Vancouver said

I was very pleased with the work. The ladies did a great job.

7 Jul

in Vancouver said

I would not hesitate to recommend Elena's Cleaning Service to anybody. She did an incredible job and never stopped until everything was sparkling.

6 Jul

in Vancouver said

1. The cleaning job overall was very well done. 2. The cleaners arrived in the alloted time window. 3. The cleaners called upon arrival - not to inform of arrival but to ask who is going to pay for their parking 4. The cleaners were given my personal parking spot in the underground parking, I have never needed to do that for any other cleaning service I've used in the past. Also the main cleaner asked to let the young cleaner start working while she and I parked her car, which I would not allow as I told her I cannot leave someone I do not know alone in my residence. 5. The cleaners started tracking time from when they arrived not from when they got up from the parking and started work after they first requested I show them the residence. 6. The cleaners said and asked NOTHING about time or extra time or extra service. Nonetheless while I was stuck on a business call they then let me know they were done, which was about approximately 8-10 mins past the 2 hour mark. The main cleaner (the younger person didn't say anything) told me she worked 15 mins over, then claimed it is a cost of 30 mins extra. It was never authorized. 7. I called to enquire and was told by Cleanify that extra time outside the 2 hours must be cleared and approved with the client and Cleanify both prior to doing the extra work. I was told by Cleanify staff that I cannot be charged extra and would not but then today got a call saying that "the extra charge will be reversed" meaning that what I was told about not being allowed to have extra charges authorized was not honoured by Cleanify in the first place and apparently someone at Cleanify allowed the charges to be authorized despite being told it wouldn't happen. Sadly while I am happy for the most part with the quality of their cleaning, I find the manner in which I was approached about parking and about being told I have to pay extra when I did not authorize it in ANY way at all even informally, to be unacceptable. As a result I had planned to tip 15-20% but not after that way in which I was addressed. I Am unfortunately hesitant to tip at all at this point despite being otherwise satisfied with the actual cleaning job.

4 Jul

in Vancouver said

Elena was amazing. It was a particularly dusty job and I certainly appreciate the effort she put into the cleaning. I will definitely call upon her again.

4 Jul

in Burnaby said

Excellent work

29 Jun

in Vancouver said

My landlord was happy with move out cleaning. Great job.

28 Jun

in North Vancouver said

They were fast and thorough!

24 Jun

in Burnaby said

Excellent cleaning services

22 Jun

in Surrey said

Another great clean by this team. Thanks ????????

21 Jun

in North Vancouver said

The ladies worked really hard! They were thorough and efficient, I'm so glad I tried Cleanify- I will definitely use again.

16 Jun

in North Vancouver said

On time (a bit early, actually), great job, place seemed spotless to me. Move-out cleaning.

15 Jun

in Vancouver said

Elena was so sweet and so hardworking. She listened to my needs and they were all met. I would recommend her service to anyone

11 Jun

in Vancouver said

I liked the result but I paid for 4.5 hours and they were here less than 4. I would like to utilize the services ongoing but would expect the time/price reduced to 3.5 to 4.0 hours.

4 Jun

in Vancouver said

Very good! Thank you

2 Jun

in Vancouver said

Thorough clean and even did some extra things, thanks!

31 May

in Vancouver said

They charge us for 30 min more so 15min each when actually I got a missed call from them 15min before they called me again to tell me they were done.

31 May

in Central Falls said

Hi, It's too bad I could not stay to be able to discuss cleaning supplies and whatnot. I understand the late arrival, and our location isn't always easily found. I could not wait any longer; I had an appointment. The ladies did an excellent job; I am very pleased with their work. Hope I can be here next time so that we can sort out the cleaner details. Thank you - hope to see you again. :)

31 May

in North Vancouver said

Very happy with service.. Gave tip in cash to cleaners

30 May

in Port Moody said

We are so pleased with the excellent service we received. I received a call shortly after Cleanify arranged for the service with her and she kept in contact with us to notify of a more exact arrival time. I have already recommended Cleanify to four of my friends.

30 May

in North Vancouver said

Great

23 May

in Surrey said

These cleaners are fantastic. I'm kind of picky when it comes to cleaning service's and they've done a great job.

7 May

in Winnipeg said

The entire house is sparkling! We are absolutely thrilled with Elana's cleaning and highly recommend them. Very thorough cleaning from top to bottom. Items were moved for dusting and vacuuming. Even our white baseboards were cleaned throughout and we have black cats! Even the scuffed walls on our front entryway are gone. Thank you so much.

5 May

in Surrey said

My home looks fantastic !! Thank you so much ladies.

5 May

in North Vancouver said

Elena's Cleaning Service did an okay job cleaning our home. Oganizing the Bathrooms and bedrooms always looks nice and is very helpful. The bathroom floors, baseboards generally, and any dusting above 5'8" was cleaned sparingly, and not a "Deep Clean" as requested via Cleanify.com website. Kitchen refrigerator was not cleaned nor were the inside of all the windows, also requested at time of booking. Not sure all the requested tasks were understood at time of cleaning.

4 May

in Vancouver said

It would've been ideal if some of the other furniture on the balcony was dusted off and if the blinds could've been cleaned a little better but otherwise the services were great, I will enlist again!

4 May

in Vancouver said

I was told that I was given 6.5 working hours to clean my place and they were only there for one hour and 45 min for three people. I also paid for the deep clean and when I checked the cupboards they were not clean. When I asked the lady about it she said that it was not part of the package and that is part of the moving out package. She did d only one of my cupboards to make me feel better then took off quickly leaving 5 cupboards in my kitchen untouched. Now I called you company and who ever I was talking to on the phone apologized and said gay I would get a $50 refund for the inconvenience. The issue was that I didn't have time to deal with it myself because I was going away the next day and had people moving in and now I had to when I had not time. The whole point of this service was so I didn't have to worry about it. The whole point of my upgrading to the deep clean was specifically to get inside the cabinets cleaned and made that very aware to the person I set it up with. Now I would like what was promised to me on the phone as a resolution which is a $50 refund. If you need to contact me you can do so via email at itsagula@hotmail.com as I am out of country right now.

3 May

in West Vancouver said

Elena and her team are seriously the best. Very dedicated, efficient and timely. I will hire them again no doubt. Thank you.

1 May

in Vancouver said

Thorough cleaning but left simple things unfinished like wiping down countertops and cupboards. Over all great job though!

28 Apr

in Vancouver said

Elena and here helper did a great job cleaning my studio flat before I moved in.

25 Apr

in Vancouver said

Great service! Passed my move out inspection with flying colours! :)

12 Apr

in North Vancouver said

Excellent! Fast and efficient!

23 Mar

in North Vancouver said

Excellent cleaning service provided in my home. There was only one cleaner (I don't know her name), but she was thorough and meticulous and did an excellent job!

18 Mar

in Vancouver said

The service is awesome. Would definitely book again.

18 Mar

in Vancouver said

Ladies were great! Fast and efficient!

15 Mar

in Vancouver said

The girls did an awesome job!

13 Mar

in North Vancouver said

Friendly and efficient! The two cleaners powered through our apartment in no time and even took care of the hard to reach places when we asked, like under our stove, kitchen appliances and in our couch cushions. Highly recommend :)

13 Mar

in New Westminster said

Awesome cleaners, they did a really good job. I would absolutely use you guys again.

11 Mar

in Vancouver said

Very nice and clean quickly. Did all things I wanted to be cleaned.

9 Mar

in Vancouver said

Loved the cleaning pro and love Cleanify! Will be recommending to my friends and family as I was so impressed with the service (and so was my new tenant who moved in!). Will gladly use again!

28 Feb

in North Vancouver said

I was very happy with the cleaning services provided today. Please give me the names of the ladies who cleaned my place, so that I can request them for my next cleaning service. Also, can you please email me a receipt for today's services. Thanks

28 Feb

in West Vancouver said

It was a great job done. The two ladies did an excellent job...professional & efficient.

25 Feb

in Vancouver said

Great thorough job was done Thank you

7 Feb

in North Vancouver said

The entire thing went off without a hitch, I had excellent service!

26 Nov

in Burnaby said

Elena and her team did an amazing job. I would highly recommend to family and friends

19 Oct

in Burnaby said

Elena was awesome... thorough cleaning. I'll hire her again.

13 Oct

in Vancouver said

She was lovely and very efficient. Would recommend and use again

11 Oct

in Vancouver said

The side had not been done for a few weeks and Elena did a really good job, thorough. I'm very happy and impressed.

7 Oct

in North Vancouver said

The ladies did an amazing job? The arrived on time and got to work straight away! We will definitely be using Elena's services again!

3 Oct

in Vancouver said

Quick, efficient, everything is clean now!

1 Sep

in Vancouver said

I was very impressed with Elena's service

31 Aug

in Vancouver said

No worries on the vase! Great job, thank you.

Professional cleaning services offered

  • Deep clean
  • Home
  • Maid Services
  • Make beds
  • Tidy
  • Vacation rentals

Service hours

  • monday
  • 8am - 6pm
  • tuesday
  • 8am - 6pm
  • wednesday
  • 8am - 6pm
  • thursday
  • 8am - 6pm
  • friday
  • 8am - 6pm
  • saturday
  • Closed
  • sunday
  • Closed

Service areas

  • New Westminster, BC
  • Burnaby, BC
  • North Vancouver, BC
  • Coquitlam, BC
  • Vancouver, BC
  • Surrey, BC
  • Delta, BC
  • Richmond, BC
  • West Vancouver, BC
  • Langley, BC
  • Maple Ridge, BC
+ 1 more cities
Owner

Elena Haywood