Est 2011 · Coquitlam, BC

Mainland Janitorial Services

4.0 · 38 Reviews
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from $80 per visit

About Us

Mainland Janitorial Services is a family owned enterprise contributing more than 20 years of service to the lower mainland, keeping homes and businesses clean. We are fully insured and bonded

Reviews

24 May

in Burnaby said

hard working and very professional

24 Apr

in Burnaby said

The ladies always do a great job. the place sparkles when they leave.

6 Apr

in Vancouver said

The landlord is not impressed. Floors dirty. Kitchen counters dirty. Window sills behind curtains dirty. Pricey bill for a half dirty apartment. And a job I now have to go complete myself. Disappointing.

5 Apr

in North Vancouver said

The team did an amazing job today! It's so great coming home to a sparkling clean house!

19 Dec

in North Vancouver said

Always a great job! Thanks and happy holidays

6 Nov

in Vancouver said

Horrible cleaning service! 3 cleaners who spent most of the time on the phone and barely cleaning. They mopped the floors with dirty water leaving smears when dry. Very poor cleaning job. And worked very slow. Dragged the time by doing minimal work. We had to do a proper clean afterwards ourselves. Waste of money! Never going to use this service again!

20 Oct

in Vancouver said

quick response time and efficient and effective service given

20 Sep

in Vancouver said

There are still some dirt around the bathroom and kitchen.

2 Sep

in Vancouver said

Very professional and friendly, communicative and efficient. Only thing is I wish I had realized how nasty my bathtub really was. They did a decent job everywhere else, but the tub needed a deeper scrub.

23 Aug

in North Vancouver said

They do a very thorough job every time

18 Aug

in Vancouver said

We took a quick look at the apartment and it looked really clean. We were happy for like 5 minutes, until we noticed spots that were still dirty. Furniture corners near the wall weren't dusted, under the couch and bed was still dirty, no objects were moved when dusting (even though we said they could move everything around as long as it was clean). Objects on furniture weren't dusted either. All in all, a very poor and disappointing job for $137 we paid.

2 Aug

in Burnaby said

Two very efficient girls. Great cleaning and dusting

26 Jul

in Maple Ridge said

I requested 3 bathrooms, one bedroom, a powder room and my main floor to be cleaned. While the cleaners were very friendly, my sinks were still dirty, the tub was still dirty, the bathroom floors weren't washed and the main floor still had grit on it after being vacuumed.

23 Jul

in New Westminster said

Thank you for returning and completing the work. Looks good.

16 Jun

in Port Coquitlam said

They definitely did the basics but wish they would have gone that little bit farther to get in the nooks and crannies. They mopped the floor but didn't scrub so there are still little glops of stuff on the floor. We had a few boxes around of things we're trying to purge and they didn't move them to vacuum under or around them. Bathroom and kitchen look good.

8 Jun

in Burnaby said

The two girls do a great job. Very pleased with their work.

31 May

in Maple Ridge said

Terrible! I had to redo most, and they were suppose to clean the bathrooms and kitchen, we're moving out. They didn't touch the floors, or the walls or floor boards, very disappointed

24 May

in Vancouver said

ignore previous bad rating

17 May

in New Westminster said

I'm submitting a request through my credit card company to have this charged back. This is the second time cleaners recommended through this service have damaged my home. I have taken photo evidence of the damage as well as the fact that my house wast not cleaned. I would NEVER tip for this service. I'm about ready to file a better business bureau case against you. I spent 2 hours cleaning my house last night and did more than 2 cleaners in 3.5 hours did. I'm so angry and disappointed.

17 May

in Delta said

Thanks Stefan, looks great as usual!

10 May

in Vancouver said

Please do not send any cleaners who are afraid of a friendly miniature poodle who wags his tail while bringing his toys as gifts to the new people.

5 Feb

in Vancouver said

This was the worst cleaning I've ever had from a service. Given that I had two professionals and extra time, I truly expected more. My house reeks of cigarette smoke (still!) so either they smoked while cleaning or used dirty products. None of the special requests I had made were completed (my whole reason for booking this service). Garbages were not changed, they wiped 2/3 of the surfaces, and the ones they wiped they just wiped around things on the counter. I will never book this company again. Disgusting

2 Feb

in Delta said

My appointment was at 10am and they called at 10:15 letting me know they will be late 30 min, except they didn't come until 11:30am and in top of everything, they have aan in the crew. They should have called me to informe that there will be a man in the crew that day because I would've cancelled the service. 4 hours of cleaning was not provided toake sure all the counter top were wiped. Very disappointed.

13 Jan

in Vancouver said

Punctual, great service, went over time and gave me adequate warning. Will continue using them.

9 Jan

in Vancouver said

hi - as I mentioned to your rep on the phone yesterday, I was quite satisfied with my previous cleaning, however this time around I was rather disappointed, even though they were very polite and seemed to put in a decent effort, they missed quite a few spots (eg. behind the toilets and other areas of the washroom floors) which I've had to do myself. Thus, your rep and I agreed that to remedy this, I would get a discount on my next session if I am to use your service again. Thank you, Tyler

1 Jan

in Vancouver said

Won't be using them again. Disorganised management, lack of communication and the cleaning itself left a fair amount to be desired. Had a 3pm appointment, 330 rolls around and nothing yet (keeping in mind of the hour flex time) no phone call. I called them, they told me 345 - 4pm. So 430 rolls around, no show and no phone call with an update, 440 i had to call 3 times with no answer, left a message on the last call. 450pm and still haven't heard anything, had to get online with Cleanify for live chat who got in touch with them and said they had arrived. I go downstairs, no one there, 15min go by and i get a phone call from the cleaners saying that they need to go shopping for an extension cord for their vacuum...i tell them i have one they can use. 5min later they show up. So 2 hours after a scheduled appointment they show up and i had to do all the chasing. I always stay when cleaners are present, as they clean I throw out personal things, get rid of clutter that i know i won't need anymore etc. Usually cleaners are fairly independant in their work, these guys were not. There were many things that i needed to explicitly tell them to do, like lift the couch and vacuum under it (which i helped do), move objects and dust under them not just around them, not using the same rag to try and dust the whole place without rinsing it so as to not leave streaky dusty residue behind etc. It seemed like if i wasn't there they would've cleaned the floor in front of them and then figured that's it. So I won't ever use them again.

12 Oct

said

Amazing service, place was spotless. They did a great job!

12 Oct

said

Jason and Olga were very pleasant. They work well together!

12 Oct

said

We've had them come many times now and are so happy each time. Very detailed oriented and works extremely hard. Cleanify's website makes booking super easy as well.

12 Oct

said

Was the best cleaning I have had. They cleaned our apartment at light speed and even called to see if there was anything else to do before leaving our home. Awesome!

12 Oct

said

Stephan and crew did such a great job. Everything turned out brighter and whiter than I can ever make it on my own!

12 Oct

said

Now that they know us and are familiar with the place they get right to work and both of them are cheerful and friendly. They get way more done in than I could and will often have time to pick up kids toys or other little things on top of the priorities.

25 Mar

in Vancouver said

Amazing service, place was spotless. They did a great job!

17 Mar

said

Jason and Olga were very pleasant. They work well together!

10 Dec

said

We've had them come many times now and are so happy each time. Very detailed oriented and works extremely hard. Cleanify's website makes booking super easy as well.

10 Dec

said

Was the best cleaning I have had. They cleaned our apartment at light speed and even called to see if there was anything else to do before leaving our home. Awesome!

10 Dec

said

Stephan and crew did such a great job. Everything turned out brighter and whiter than I can ever make it on my own!

10 Dec

said

Now that they know us and are familiar with the place they get right to work and both of them are cheerful and friendly. They get way more done in than I could and will often have time to pick up kids toys or other little things on top of the priorities.

Professional cleaning services offered

  • Home
  • Vacation Rentals
  • Maid Services
  • Deep Clean
  • Move out Clean
  • Tidy
  • Office

Service hours

  • monday
  • 8am - 6pm
  • tuesday
  • 8am - 6pm
  • wednesday
  • 8am - 6pm
  • thursday
  • 8am - 6pm
  • friday
  • 8am - 6pm
  • saturday
  • 8am - 5pm
  • sunday
  • Closed

Service areas

  • Vancouver, BC
  • North Vancouver, BC
  • West Vancouver, BC
  • New Westminster, BC
  • Burnaby, BC
  • Richmond, BC
  • Delta, BC
  • Coquitlam, BC
  • Surrey, BC
  • Langley, BC
  • Maple Ridge, BC
+ 1 more cities
Owner

Stephan Croos