If you are a busy professional who is looking for a reliable cleaning service that you can trust, your search ends here! At Marge's Cleaning Service, we have over 17 years of experience serving happy customers in San Francisco, San Mateo, Burlingame and other areas in the bay.
Service was supposed to arrive between 11 am and 1 pm. They called at 1:15 pm to say they will come at 2:30 pm. We waited until 3:30 pm, but as they haven't called since and still didn't show, we left home. They arrived at 4 pm while we were out (leasing office told us), and left business cards at the door of all of our neighbors. I get that sometimes you have to cancel, or arrive late, but calling early and being honest as to when you can come would have solved everything. If they told us from the very beginning it's going to be 4 pm, we would have reshuffled our schedule, and made it work. We lost half of a Saturday waiting for them, and they lost a customer.
Gratitude Team for deep cleaning!
Thorough and fast.
It was very fast which was awesome. However I noticed after that a couple of open shelves did not get dusted. I’m not sure if cleaning under the sofa and under my bed was supposed to be included but? Also a bottle of Turkish rose water was broken. I do realize that there’s always a risk of things breaking in the process of cleaning as things have to be moved around, so I wasn’t upset (could have been something worse like a bottle of expensive perfume). Plus she was very apologetic and alerted me immediately which I appreciated a lot.
The floors and windows were not cleaned per the requested services. One woman put clean supplies on top of dirty cat litter. All the purses hanging on my closet door fell off when they opened the door and they left them there until I saw them. Cleaning was barely surface.
Inside of oven not thoroughly cleaned (glass window not cleaned at all)
Fantastic job! I would definitely use Cleanify again in the future.
Good cleaning overall and pleasant service
Excellent cleaning service. Thank you.
They were very professional and left the house very clean!
Very efficient cleaning service. Three people came with all the necessary cleaning supplies and did a thorough job of cleaning our home.
Super thorough cleaning! Great crew!!
1. They tried leaving the apartment before cleaning my roommate's bathroom. 2. My room was left untouched. They didn't clean it at all. 3. They mixed up my and my other roommate's things in our bathroom. 4. We have a fairly small apartment with very little furniture even though it's 3 bedrooms/2 bathrooms. I can't see how 2 people can't clean it all in 2 hours. I used to live in a 2 bedrooms/2 bathrooms apartment and it used to take 1 person for 1 hour to make it perfectly clean. It makes me wonder how these 2 hours were spent.
I LOVE when Margaret is able to join the crew! Everything is perfect when she runs a team visit.
Marge and her partner were AMAZING! We have had a ton of construction, 4 dogs living in our house and not enough time to scrub the way the house needed it. My house looks and smells amazing!
Great job, thank you!
They did a great job, in fact I want the same service to come next time. Thanks
They came just after the starting time window, that could improve. Otherwise, they were very nice and did a great job!!
Great job. Friendly, prompt and professional.
Positive side: cleaner tidied up the fridge and she did a good job on sinks and toilet. She was also very nice, no problems there. Downside: the kitchen countertops were not very clean and most of the stainless appliances were really streaky. Couple spots on the floor. They might want to try using stainless steel cleaner or pledge multi surface. Just a few suggestions. Thank you.
Marge's Cleaning did an amazing job with our apartment. The kitchen, bathroom, and living room are spotless - which is hard to do in a house of 3 grown men. The only slight issue was that some of our personal items were moved around and not put back in their original places, but I can look past that for a clean home!
Really thorough clean. Two cleaners came and finished the job in half the time so I was able to get to work earlier.
Amazing job - the house is the cleanest it's ever been. Would definitely use Marge's again!!
Fantastic work! Cleanest our apartment has ever been.
I am still having issues with a decline in service quality. Today, two cleaners arrived at 11:00AM and left the house at 12:45PM (a total of 3.5 hours cleaning.) Again, they did not touch the following areas which are supposed to be cleaned weekly: - Ground floor bathroom - Ground floor mudroom/coatroom - Stairs from ground floor to main floor - Glass-paned door from stairs into main floor (gets ickly from kids’ hands and dog’s nose) - Check inside refrigerator (spot clean shelves and/or vegetable bin, when needed) They also did not address any of the items which should be cleaned monthly (to keep weekly cleaning time consistent, Margaret usually picks off 1-2 of these each week): - Door handle and wall switch areas - Kids’ hand marks on stairwells Since I was home today, I actually chased the cleaners out to the street and asked them to come back in and clean the ground floor bathroom/coatroom. They came in for about 20 minutes (round it up to 45 for the team of two), so now the service is up to 4.25 hours of cleaning out of the 5.00 that I pay for.
Cleaning service has been excellent in past, but for past several weeks the cleaning team (new?) has been skipping areas (even entire bathrooms) and leaving well before the amount of paid time.
thorough and quick! thank you!
Great -- Marge's team never disappoints! One of the best house cleaning services in San Francisco!
none of his priorities were accomplished, he had a list of things but the ladies spent a lot of time on something trivial, and he requested multiple times for them to move onto another task, but they didn't. The house was hardly cleaned at all.
Marge and her team did a nice job setting up for AirBnb guests. She also helped trouble-shoot some entry issues that were my fault! Really patient and sweet for her to stick with it to make this cleaning happen. She's so committed! Happy New Year!
Amazing service! My apartment is spotless!!
Excellent work! Extremely happy! Thank you for your hard work!
Cleaning was great, we are going to book with them monthly. There was a hiccup with traffic, so they were 1.5hrs late, but they did text me beforehand.
it was wonderful to come home to such a clean place!!
Great job! Very clean.
Great experience, again, which is why I keep booking with Marge! Marge called me after her team left my place and I noted a few things that could have been just a little bit better with the service. She sent her team back in to take care of the finer details, and she told me she appreciated the feedback. It's willing to receive feedback and excellent service that keeps us coming back again and again. Thanks Marge and team!
Marge and her team consistently make it easy to get a clean home. I now leave the keys for here and there is no doubt that when I come home, I'll arrive in a clean space! Thank you Marge!
I was very happy with their work .
Two ladies showed up to clean our 3bed/2bath. One couldn't speak English and the other didn't speak it well. Then another lady showed up and apparently there was a double booking which took time away from our cleaning time to sort things out. The two ladies we got worked very slowly so they didn't have time to finish cleaning the entire apartment. They didn't have time to thoroughly clean the living room, the dining room, and 2 of the bedrooms. I specifically instructed the cleaners to mop the hardwood floors but they only got to wetting 1/3rd of the living room and then hurried and left because they ran out of time. They also used our cleaning solutions when the booking stated that they would bring their own supplies. At the end they offered to come back on another day to finish cleaning at a charge, but at the slow rate they do things, it's not worth it.
thank you! :-)
Margaret and her crew are fantastic - very thorough, always looking for those extra areas where you need help, but hadn't thought to ask.
Every time I book Marge's Cleaning Service, I'm confident I'll come home smiling. Julie was the head cleaner this time, and she a great job on the standard cleaning things (bathroom, bedrooms, etc), but she also pays attention to the finer details like little bits of organization of blankets and wiring that just eases the mind upon arrival at home. What I really love about Marge's management is that she is in it to empower and coach the cleaners she hires and treats them very well. (also, so cool Cleanify has added a tip feature! so useful!)
Hired Marge's crew to clean my one bedroom, one bath apartment in Bernal Heights. She arrived on time with her crew, did a thorough job of cleaning my place and left it shining and smelling great. She comes highly recommended from me!
Very thorough cleaners. Initial cleaning took more than 2X the recommended time by Cleanify (and we do clean regularly), not sure yet how long it will take on repeat visits.
Will be sure and use Marge 39 s cleaning service again. Ana and Claudia were a pleasure to have in my home. Very friendly and were also great with my two cats who liked them immediately. Would not hesitate to have them clean my apartment if I was not able to be home knowing I could trust them with my pets. When I book my next appointment I will schedule it so that Ana and Claudia will be available to do it.
Marge did a great job tackling our rather scuzzy apartment. She was very accommodating of our schedules, coming in on extremely short notice, and was courteous and friendly while she was here. Her actual cleaning job covered pretty much everything: vacuuming, mopping, dusting floor to ceiling, scrubbing the sinks, toilets and shower, all with her own supplies. Before leaving, she apologeticaly pointed out that (despite it being *way* better than when she started) she wasn't able to get the shower quite as clean-looking as she'd like, because there is some (possibly permanent) discolouration due to our neglect. It was great that she brought it to our attention, rather than leaving us to discover it after the fact, and she even was able to recommend an anti-mould spray to help clear up the problem over time. All in all, the place hasn't been this clean since I moved in. Thanks Marge!
I cannot say enough good things about Marge. She transformed our really disgusting apartment into a wonderful place to live. She really cleaned everything, including the oven which was amazing and unexpected! I'm really happy to have found her, she is trustworthy and very nice as well. I will definitely use her services again as well as refer her to all my friends! Thank you Marge, you really did make a huge difference and I'm so happy I found you!!
Marge did a wonderful job on our apartment. Our bathroom has never looked so white! Thank you so much!!
They did a fantastic job! Everything was perfect, I would definetly recommend Marge. She went above and beyond our expectations. 10/10!!
love Marge! She does a great job and will spend extra time on special needs like oven cleaning and the inside of my refrigerator. I'm very pleased when I notice clean baseboards, doors, cabinets and light switch plates because I don't ever think of cleaning them, but I know they get really dusty and dirty if not done regularly. She changes the sheets, and even cleans the scary zones like under our couch cushions and under my kid's beds. My daughters are always so happy when we arrive home after "Marge Day" because she does such a nice job on their room and even arranges stuffed animals the way they like. The best day of the week for me is when Marge cleans! I only wish I could have her more often!!
Excellent . These two gentleman were very thorough. They went above and beyond. My place was a mess. Now it's livable. I recommend marge. He is an excellent cleaner.
Marge was right on time, brought all necessary supplies and did a very thorough job. I needed move-out cleaning so it needed to be deep - fridge/oven, baseboards and window sills, cabinets, everything. And it was great. Would hire again without hesitation.
I hired Marge for biweekly cleaning over the past year. She does an extraordinary job (especially in the most difficulty spots, like bathroom tiles). She's very responsible and trustworthy. I've worked with a number of house cleaners over the past few years, and Marge is by far the best cleaner I've hired.