With over 25 years of experience in the cleaning business, Mause Ramirez brings a wealth of knowledge when you hire his company to clean your home. M & J Cleaning Services is a highly rated house and office cleaning service that delivers top class service.
Thanks for a great cleaning!
Thorough, efficient cleaning! Would hire again.
Prior to and then at arrival, we asked if the cleaner could help with certain items like folding laundry, dishes, etc. as our apartment is very small. Upon arrival, when we asked again, we were told not only No, but given a lot of attitude. I would not recommend this service again. Poor service and bad customer service.
Claimed they came at 2pm today which is not when they are supposed to come. They have repeatedly not been here at the time they were supposed to be. Sometimes 9 am, other times 4 pm. They claimed they took a picture of the door which they said had no lockbox on it. My partner was home and double checked that the lockbox was there and took a picture of it to prove otherwise. They also claimed they knocked and rang the doorbell, my partner was home the entire day waiting for them to show up and the doorbell was not rung. Also, the cleaner who claimed she did these things knows there are two flights of stairs after the door and that knocks will not be heard and that it would be pointless to knock. I have lost trust in this cleaner and am a little unsettled by these events. I have communicated the issues to Mause Cleaning and they have said they will not charge me. I do not want them to come clean my house ever again, I do not trust them give the two lies I proved wrong.
Wow! Mause did an INCREDIBLE job on my priority areas of concern; I only wish I had taken before pictures! The oven and bathtub are pristine and I cannot be happier with Mause's professionalism and hard work. Five stars!
Mause did a very good job. He was on time and very efficient. I was very pleased and will use him again.
The quality was good, but he was over an hour late. This is the second time we have had cleaners arrive significantly later than the window, which is extremely inconvenient and has caused disruptions in our day.
I came home to a non-functional water pick is when it was fine the night before. The trash can in the bathroom was left full.
There was very little cleaning actually done, mostly just tiding up
Mause did an amazing job! House is now spotless, I would recommend him to anyone!
Would have been 5 stars but they showed up right at the end of the arrival window. Would have preferred they showed up at the beginning.
He's very friendly and focuses on details as well. good service.
Really good! Everything was super clean, we were very pleased.
more than half of the dishes still have food stuck on them with streaks. The floor still felt grimy when I returned home. I really loved my previous cleaners - Evergreen cleaning (Carlos Vasquez) - and decided to continue using Cleanify. But the second experience was disappointing. I will continue to use it, but if possible I would like a different cleaning service next time. Thank you.
More within windows and cabinets
We are so grateful for the service we received. We've had very negative experiences with two other companies so we are beyond excited that we have finally found a company we can rely on. Cleanify provided an exceptional service. Our house is spotless! We will definitely be recommending Cleanify to friends and family. Thank you for your service.
Although the gentlemen from Mause were very friendly and responsive, the quality of cleaning and understanding of requirements were lacking. Also, I was suppose to receive a call 30 minutes prior to arrival and that did not happen. Felt rushed and flustered.
very satisfied. How can I book my same cleaner again?
As usual Mause and team did a great job!
Unreal! Spotless- thank you! I didn't think it was possible.
Mause was super friendly and efficient! No complaints whatsoever!
The cleaning job never got completed (only half of the refrigerator was wiped down, each room was only partially cleaned, no dusting, no mopping, etc). We had scheduled a DEEP cleaning, yet the results didn't even end up meeting the requirements for a STANDARD cleaning.
The cleaning was great! You deserve 5 stars!
i tipped him in $10 cash already
Great job as usual by Mause-- Mause is in the house!
Great job by Mause as usual!
Mause's team did another great job. What was really interesting is how mause thinks about training team. He had a more senior cleaner work with a new team member and they worked together on certain parts of the cleaning. At the end, mause came by to check that the work was done well. My shower has never been so clean. My guests were first time Airbnb guests and they commented that the place was extremely clean and set up well for their arrival.
My guests were very happy with the cleaning and preparation for the short term Airbnb rental. Thank you Mause Cleaning Service!
Thanks again! house looks great and especially love the details and spots we'd normally miss!
The cleaning was great! house looks amazing and areas were cleaned that i wouldnt even clean. pretty good for the first time!
Mause Cleaning is wonderful! They always do a thorough job, every room is spotless. Also Mause is so considerate, trustworthy and always on time.
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Mause cleaning was great! Isabel cleaned with great detail, leaving my home sparkling. She was a joy to work with and had a great work ethic! I would definitely hire them again!
I have emailed Cleanify earlier today and my experience with my service was very disappointing.
Another awesome cleaning! Thanks!
I never got service. I received a confirmation and no one showed up. When I called the cleaning service directly, they told me "I was not on their schedule for the day"?!?!? DO NOT USE CLEANIFY - there is no one here to help you - just voicemails and robo-customer service.
Yay! Love the service!
The lady cleaned our apartment thoroughly and she's very kind. It's just a little bit difficult to communicate as she doesn't speak English and we don't know Spanish either.
Floors were not cleaned as requested--didn't even sweep.
I thought I booked a 2bed 2bath
He did a great job with the cleaning but he was 30 minutes late and there was only 1 person instead of two so the cleaning took almost twice as long as it was supposed to. I had specifically picked this cleaner to fit within my narrow window of availability...while I made it work, I would have preferred they delivered on expectations set on Cleanify. That being said it was a great cleaning so I'll give them a second chance.
I paid for 2 cleaners to come for an hour and a half (3 man hours). After 40 mins (1 hr 20 mins man hours), they said they were done. I told them no and realized they hadn't even done the floors in my apartment (wall to wall hardwood). At this point of the women vanished and the one who stayed behind, mopped the floor and then quickly left. After mopping, my apartment smelled like a urinal and I'm not quite sure what she used but it smelled gross and my girlfriend and I had to re-wash the floors to get the smell out. I will be finding a different crew to clean my apartment from now on. This was the second time they came and the first time was a different drama story.
She was amazing!
Selma did an excellent job. She was very thorough. I gave her a generous tip.
this was one of the worst cleanings i've had in a while. very sloppy.
Mause and the ladies cleaned my house quickly and thoroughly, and were able improvise where needed. One of the cleaners also arranged some miscellaneous items in the kitchen in a creative and pretty way! I'm very pleased with the hard work this team put into the apartment.
I loved the service this company provided me! They did a fantastic job, and went above and beyond my expectations. I will definitely be recommending them to anyone I know who needs a house cleaner. I wish I could give more than five stars.
Worst cleaning service I've had. Will email Cleanify about this ASAP
Mause is great! This is their second time cleaning our home. We have been so happy that we signed up for a subscription. Also, Mause is great about texting and working with keyless entry.
Wow, Mause and Cleanify really pulled through for me. I asked for a service at 3pm and just about 3 hours later, Mause was there to clean. He puts his heart into his work and his customers, and it really showed yesterday. And what an experience to a cleaning service so easily through Cleanify.
Mause and his team did it again! The prep my place so well for AirBnB and short term rentals that the renters make comments about how clean the place is. I can always rely on Mause and the crew he takes care of to do a great job - and it's fun to talk to him about the soccer team he coaches.
The move in/move out cleaning service was excellent - highly recommended! The team arrived a half hour later than the window, which was frustrating, and they left within 2.5 hours instead of the allotted 4.25 hours. But, our apartment is hella clean and we got our full security deposit back as a result! Thank you so much!
They were amazing! Great service, would highly reccomend.
The worker came in and did a very good job - she was fast and furiously cleaning. However, I had booked an oven cleaning - I know that my cleaning service was switched from a different one to Mause the day before - the owner said he wouldn't be able to do the oven because he didn't have the proper cleaning tools that day, so he wouldn't be able to do the oven. I didn't want to argue with him, but honestly I feel like I should be compensated for at least an hour of work. I had booked 4:45 of service, but she stayed only about 3:30.
Great job! Second time booking with Mause and as usual the crew did a great job!
Mause has proven time and time again that he's one of the best cleaning services in the San Francisco Bay Area. I come home during the cleaning and found him working on the oven with the oven nobs off. It's details like these that puts him above many other cleaning services in the area. On top of that, he cares about the cleaners he hires. Looking forward to hiring Mause again!
Really great - house was very clean and they had no trouble with my keyless door.
I had overall a good experience booking Mause Cleaning Services. They bathroom and kitchen were sparkling clean when I came home. He communicated well to confirm what I wanted done with the cleaning. Mause could do better with communication when late - the start time was set at 8am and he arrived after 9:15am without letting me know. I asked the floors be cleaned under the bed, but there was some dust left behind after the cleaning. Overall, I would definitely hire Mause again! Thanks Mause!
Mause is amazing! The man knows the ins and outs of how to make your apartment shine. I've tried a few cleaning services in the past and I think M & J is one the best I've seen. Apart from being a great cleaner, he's also a great guy to chat with! :)
Mause has been running his cleaning business for 25 years, and the results show. He treated his cleaning partner, Isabel, with utmost respect, and the two of them left our place spotless. I will definitely be asking for his him to clean my office again. My colleague is using Mause's service for his home on a regular basis now.