1. Cleaners were only there for 4 of 6 hours billed. 2. One person was not productive and didn't seem to know how to proceed without direct instructions. 3. Original order was to include "wash walls" but it was not on their ticket and not done. 4. 2 rooms (entry/mud room & master bdrm) were missed. Quickly freshened, but not deep cleaned. Finally, I was impressed with 1/2 of the cleaning team, but overall unsatisfied with the service.