We are Edmonton’s favorite maid service. Send us a booking request and we’ll come make your home sparkle! Whether you’re a busy mom that needs a hand with house cleaning or a tenant moving out of an apartment, we’ve got your covered!
They called the day before to ensure they were aware of any special requests or instructions, and they were very friendly to speak to over the phone. The quality of the clean was excellent, I plan to use their services again.
Good job - ladies finished early and thought there may be a credit?
Very kind and helpful
NOT AT ALL HAPPY WITH CLEANING. I REALLY CAN'T TELL WHAT WAS CLEANED, BUT HARDLY ANYTHING. -Master Bath counter not cleaned (but items were moved around to appear cleaned)(still has soap scum) -Master Bath shower stall not cleaned (still has soap scale) -Master Bath floor not mopped or counter cleaned (items moved around to appear cleaned) -Not vacuumed nor mopped under Master Bed -Kitchen island counter not cleaned (but items were moved around to appear cleaned) -Kitchen counter left of sink not cleaned, but items moved around to appear cleaned -3 long living room tables not wiped clean -table with mobile air conditioner not wiped clean -table by front door not wiped clean (but items moved around to appear cleaned) -Main Bath floor not mopped -dishwasher was locked because I had put it through, and dishes were clean; cleaner opened and added dirty dishes to the clean ones -Master Bedroom: folded up the blanket on my bed, and put it on the side table, but didn't wipe the table -cleaner arranged my bed, but that was not requested -did not clean outside of kitchen garbage can
As always, top notch.
ear old daughter's personal items that's messed up I'm glad I didn't let them take the garbage I would have lost all of my stuff. And they didn't even clean my kitchen they sprayed some nasty white shit in my oven and left it there and now I have to do even more work and clean it myself . No more finding cleaning companys on Google for me !!
These girls work so hard and aim to please!
Amazing job!!! I'll be using your services again for sure!
Another perfect job, incredible attention to detail by those great ladies. Thank you.
Excellent thorough cleaning crew. Hard working and friendly. I was particularly impressed they stayed and made certain my breathing machine cpap was replugged and functioning before leaving. They were outstanding.
Thank you Doreen and girls. You worked very hard !! After going through apartment, I spent 10! Of my own hours cleaning WINDOWS! Not a single window was Cleaned. Tops of closets and cabinets were covered in dust and dirt. I payed for 3 extra hours cleaning. Very disappointed!
Pleroma A1 services come every two weeks and I am delighted with their work so far. They do a sterling job.
They showed up about 15 mins after the 2 hour window for arrival ended. It was difficult to communicate together. They brought all supplies, expect they did not bring a vaccuum for the carpets. Also, they're manager did not pick them up for about an hour after they finished cleaning.
Excellent job! Friendly staff. Will definitely recommend to others .
Cleaners initially arrived within the expected window of time but then left to clean another house and said would be back in just over 1 hr to start the clean job. They arrived over 2 hrs later which led to a conflict with the carpet cleaner booking. 1 of the 4 cleaners did a decent job, the other 3 I was not overly impressed with. Things missed included blinds in the master bedroom bathroom and kitchen (paid extra for the blinds to be cleaned), dining room blinds were only quickly wiped. The blinds the 1 cleaner did were all good. Front entry wall was visibly dirty still, pantry was not wiped down good and all the tops of the doors and windows ledges were not wiped (the cloth I used to wipe them was very dusty after). I had to spend time cleaning what was missed after the cleaners left and that shouldn't have been the case. This was a move out clean.
Good job. Late 2 hours.
Scheduled a move in/out cleaning to stay between 12-2 pm. Didn't arrive during Scheduled time. Called at just after 2 to say they were on their way, 20 mins tops (after I contacted cleanify). An hour later there is still no one. I've spent 3 hours in an empty building, wasting my time waiting for this.
Another great clean!
The arrival time was the most thing that needs improvement, the first time (July 27) they didn't show up at the opening window, the second was communication, giving false arrival time and they were late 4 hours for that I cancel it. For the second time July 28, it was way better, they came on time and clean well.
Thanks for the great job!
The ladies did an amazing job! I will definitely recommend them to friends and family. I will also be using them to help me keep my new forever home clean as well!!
Although they could not come at the scheduled time, they did call and let me know ahead of time. I did have to do a more thorough clean of my kitchen and bathroom floors after they left, but they were fast and efficient.
Paid for 3 hours so that the cleaner can complete the bathroom and laundry room. I was charged extra because both rooms were minorly flooded from a floor drain which would take some extra work to clear up. That was understandable. Here is the problem: The cleaner arrived and got right to it, so I left her to her work. After 30 minutes, she came to me and told me she was done and was going to pack up to leave which confused me. I went to go inspect the rooms and I immediately noticed that the only thing she did was mop up the flood. She did not do any other sort of cleaning within the rooms. And considering that she had the mop out she could've mopped the entire floor but she only mopped where she saw there was water, which is only 1/3 of the room. She was so insistent on leaving since she believed her work was done, but I told her to continue mopping because she was walking around everywhere with the same dirty shoes she was wearing to clean the laundry room. While I left her to do that task, she packed up and left.
The window for the cleaner's arrival time was 12-2PM, the actual arrival time was 4:37PM. This was after more then one call of us trying to figure out what was going on. We had booked the Standard Cleaning. I felt we received more of a quick tidy. When vacuuming, she ignored the staircase altogether and missed the corners of each of the rooms. There was no dusting done to any of my living room shelves, or again on the stairway. There was no spot cleaning of the walls, the mirrors were left streaky and I'm not sure she cleaned the toilets at all. If she did, it was nothing more then a wipe down of the outside of them.
Great attention to detail, thank you!
Another great Job from Cleanify!!!
Friendly and did everything asked
Great job, very thorough. I'm very happy with their services and would definitely use them again:)
Floors were a bit streaked, otherwise great job.
The team was great. Very positive and friendly. Looking forward to seeing them again!
They said they will come at 8pm, then said 9pm, then they texted at 10pm that they are on the way, then they called at 10:40pm that they are coming. Then they arrived at 11:30pm. Totally disappointed. Complete waste of time from 6pm in the evening till midnight. Cleaning finished at 1:30AM on July 30, 2017
Very friendly competent cleaners.
Very nice job. Cleaned everything in detail and quickly as I was under a time crunch. Thank you
Very unhappy with the quality of the cleaning service provided. We were charged for a move out cleaning, however only a couple things were cleaned. The back-splashes in the kitchen were not cleaned. The oven and fridge were cleaned (INSIDE only). Cupboards not cleaned out, powder cleaner left on counters, counters not wiped down (still crumbs and food stains), mopping subpar (still had dirt and stains on floor). The carpet looked vacuumed but still had to pick out stuff the vacuum did not pick up. The bathtub was cleaned, however the faucet and tap were neglected and still had water/mildew stains on them. Overall, having been charged almost $200, for a move out deep clean service, 2 workers at 3 hours, very unsatisfied that half of the expected cleaning was not done to the standards expected of a cleaning company. Never going with this company again.
Even my landlord was impressed at the quality of the clean provided! Affordablepddodspdpds, thourough, (and speedy!). Very impressive service, and totally worth every penny. I would highly recommend it to anyone.
Great job !
It went really well! Everything looks great. Looks like we haven't even lived in it.
The service was above and beyond my expectations. I will be using them again. Thank you Pleroma.
Great job done in about 2 hours.
House was thoroughly cleaned and left smelling great! they even did the dishes!! couldent ask for a better job. Thank you, ladies!
A fantastic and very thorough job. Excellent!
Amazing work - when moving back to Calgary, they helped me get my condo clean with a smile and conversation. Great people and my condo looked amazing!
Nothing outstanding. Simple clean. Oven had self clean and she said that would be the same So I told them not to bother. Left rags in the bathtub and didn't wipe down patio door in the living room
These people did an excellent and expert job thank you
Great service :)
Extremely thorough and well done services.
Great cleaning for move-in service
Fabulous girls, very industrious, very speedy. Only comment to improve.. is they did miss the top of the doorways.
Doreen arrived with her staff on time and was incredibly friendly. They were all very thorough and pleasant through their time here while I tried to keep out of their way (I work from home)! I wouldn't hesitate to hire them again!!
Very kind and they did a great job!
CLEANERS GIVE INSTRUCTION THAT WERE NOT FOLLOWED. LIGHT BULB BROKEN. WIDOW SCREENS DONE IN FRONT ROOM NOT MASTER BED ROOM..NOT A HAPPY CONSUMER
The floors were not mopped properly as requested. The kitchen floor was not cleaned at all. There were still bugs on the floor when I returned.
Went back to check on the house and it was still a mess, the floors wernt mopped, the cupboards were dirty both inside and out as well, not impressed cause now we have to pay more for cleaning, -5 this is a joke!
The landlord claims that tha kitchen was not cleaned and that the people left the doors wide open when they left. I was sick and could not come to check it out. Now he is charging me money. He claims that there was unberable urin smell from my little dog. It is a lie. Can you talk to your nice people and write me an email confirming that they cleaned everything, closed the doors as they promissed to me and there was no urin smell whatsover. Thank you, Nina Skrpec
This service has been great. I love the smell of the products they use. My 4 year old son looks forward to them coming because they always arrange the pillows and blankets on his bed so nicely - his namesake blanket being the main feature! It's a detail that makes us all smile.
The cleaning was not done properly . A glace plate on the cupboard beside the sink was upside down with water underneath it. Then the other side of the sink had white stuff all over the glass plate. Dirt marks all over the kitchen floor, looked like it had not been vacuumed. Glass plate in bedroom had not been cleaned.Towels unfolded . Mirror in bathroom with white spot as well as the wall beside it. Look like it had been sprayed. Please destroy my Master Card as I will not have the cleaners again. Thank you, Sandy Ramsley
Thanks! I was really impressed. The house smelled very nice and looked not only clean, but tidy. The beds were even made, which kind of made me embarrassed that we didn't make our beds in the morning ;-)
The kitchen floor was either not washed or it was a very quick job as there was still coffee stains and others. Apparently a picture frame was broken at the last visit and I had the opportunity to charge the company which I was not interested in doing but I would like The photo back that was captured in the frame if possible. Other than that everything was good. I will not leave a tip as I tip in cash .
Unfortunately, we did not have a very good experience this time. The cleaners did not show up and upon calling the person who cleaned our place last time (who was very good) we found out that the cleaners did not show up for work. Our previous cleaner was kind enough to find us new cleaners and was even willing to work overtime but we went with new cleaners who showed up 3 hours later. When we came home, we saw that our place was not cleaned like it was last time. We had asked for the kitchen counters and backsplashes to be cleaned, they were not. We asked for the floors to be cleaned, there was still gunk on the ground. We asked for our couch to be vacuumed, and it wasn't. We were happy with the bathroom but nothing else was to our satisfaction. Thank you to the first cleaner we had, though. You were very helpful.
Hello. The cleaners did a good job but were 30 min late from the time they said they'd be there (phoned ahead). During that time, my mother in law who was waiting for them cleaned the fridge--which was something the cleaners were going to do. C
excellent team - I was really impressed with how much work they accomplished in the time they were there, would definitely hire them again
Pam and Florence were absolutely wonderful! I have tried a few cleaning services in Edmonton and they are the best! So nice, friendly, flexible, and thorough!
It seemed like a very rushed job this time and there was an extra person who I believe was untrained. The sinks were not done to my standard and some of the dusting was missed. Also, their are cleaning supplies were left behind on my front step. I always leave a cash tip but maybe I will tip after I see the job next time and tip accordingly.
Did a great job! Addressed some concerns I had as well. I gave a cash tip directly to her
They did a great job in the amount of time they had. Unfortunately they were not told it was a move out clean when booked, but that is not their fault, it ia the fault of the booking agency. Would use that cleaning team again. But not the booking company.
I would not recommend Pleroma. They broke our blinds and didn't apologize or even notify us. Very unprofessional. Cleaning wasn't great, they missed many spots.
Thanks so much for cleaning our home! However, the hardwood floors were waxed or an unusual cleaning product was used; when we arrived home on Thursday all floors were tacky; by Friday the flooring was very slippery and my husband nearly slipped down our stairs twice; company on the weekend was slipping around our home and we had to give them slippers to wear to stabilize. The granite kitchen countertops were streaky and the baseboards are still dirty. I'm not sure how to resolve the slippery hardwood flooring...they still "squeak" when we walk around the house in our slippers. Please let us know. We have been trying a few different cleaning groups through your agency in a hope to find a reliable permanent contract.
pleasant and an excellant job.