Overall the job was ok. However the cleaning wasn't meticulous and detail wasn't made to go the extra way. I.e. Vacuuming was done, but sections were missed and corners were overlooked. Also items where moved which is understanble for cleaning underneath, however they where not placed back in the same spot.
She was a little late but did an amazing job. Everything that I needed done was completed perfectly. Super kind as well.
I booked a deep clean for a move in/out of our apartment. The cleaners came for 2 hours and they barely completed a surface clean. The baseboards were still very dusty, the bathroom had soap scum on surfaces, many of the kitchen cabinets were not even touched, and I specifically asked them to clean the fridge and the bottom drawers were not even touched. I just spent 1 hour re-cleaning the unit. I am really disappointed with this service and I would like some compensation back.
The areas that the men cleaned were well done. However some spots were missed.
Excellent clean, but the cleaner was an hour late.
Cleaner was excellent. Really nice woman, and did everything exactly as I had hoped.
Dust still on the floor and carpets, mirrors smudged, front of cupboards dirty, stainless steel appliances still dirty, Very unhappy, I will not use your services again.
This service was for a friend and the floors weren't clean (we have photos of dust still all over her place) neither were any of the surfaces. No one has any idea what was cleaned in 3 hours. It's ridiculous!
they were great!!
They were good, very helpful
On time, friendly, thorough
We wanted mainly the floors clean, but it looks like it was mopped. The bathrooms, kitchen, and everything was rushed clean. Dusting off was not done properly. Need to go to place to spend recleaning.
Arrived on time. Great service.
Moyo did an excellent job and worked very hard.
Excellent. Very thorough. Polite. Respectful
Great cleaning service! Very thorough and efficient.
This is my first time using cleanify and it has been by far the most unprofessional experience I have ever encountered. The cleaner assigned to my unit showed up with little to no supplies suited for the job. Your website says all professional cleaners have industrial standard supplies. He came with a swiffer duster as his broom and a handheld vacuum, a small spray bottle, and two clothes. After 7 hours, he left the unit in no condition for the new tenants to move in. He also flooded the bathroom by leaving rags in the sink and forgot the tap running. I am attaching some photos of the unit after the cleaner left. I called cleanify to resolve this issue and was offered a 4 hour clean free of charge. That appointment was suddenly cancelled at 9:30pm, after hours and now i have no way to contact cleanify to reschedule this appointment. I would like a full refund for this mess and headache. I am no longer interested in using this service at all.
Punctual and cleaned everything I requested as expected. Professional and pleasant guy to chat with.
I requested same day & same time cleaning services for 2 different units. It was tight deadline. And there was only one cleaning staff show up!! This has put my stress through the roof! This wasn't what expected! This cleaning service was for about 4.5 hours in total and cost me $200!!! And if my husband & I didn't help out, there is no way to get both units ready on time!!
Would have appreciated a bit more communication; arrived very close to the end of the window with no prior notification. Also, despite noting that two pets were at home, sensed a lot of apprehension in the presence of a puppy and cat.
Waited 4.5 hours and never showed.
Hard working cleaner was a pleasure to work with. Good attitude and he did a thorough job. We would definitely book him again.
It was a good clean, he did a great job with the windows, washrooms & kitchen. However the shelves were still dusty and the mirrors were streaky, I paid extra for the fridge to be cleaned this was not done and in 5.5 hours he didn't have time to mop. I left fresh sheets on the bed to be changed this was also not completed.... but all in all it was okay.. he was very friendly and easy to deal with..
Cleaners showed up at 1:50PM when I had booked the 10AM-12PM slot, wasted my whole day!! The cleaning was sub par and not detailed at all. The bedroom floors were NOT vacuumed at all and not mopped properly. Definitely will not be using clranify again and would expect a discount on the rate as I was very unsatisfied!!
Awesome service. Very effective. Good friendly crew.
I'm not happy with this job. The cleaner did not bring a good enough vacuum and spent 3.5 hrs on the top floor only. I asked him to stay an extra hour to clean the rest of the house and he did a poor job. This is a 1200'sq ft house and should have been easy to clean in 3.5 hrs. Not pleased at all.
My cleaning of condo wasn't done properly, I have pictures of cleaning and cleaned places which is similar. I am even tired to wrote any thing more...
Remi did a great job with cleaning my place. She let me check everything out at the end and took the final trash out on her way.
When I emptied my vacuum cleaner there was water in it. It looked like the cleaner used it to suck up the wet spot on the carpet in the basement. The floor felt very moist. Feels like he used too much cleaning solution. Very disappointed as this was the second bad experience we had.
Remi did a great job! He was friendly, fast and delivered everything that was promised. Would definitely want to work with Remi again.
Thorough, polite, respectful of the space! Very nice gentleman, and I am very impressed with the attentiin to detail.
Great service. Everything done very well. Thank you
Awesome job. Skilled and professional!
Arrived on time and completed all required cleaning areas. Broke the glass of a photo frame but provided a replacement the next day.
Great cleaning job! Thank you very much!
Did a good job with first cleaning but we underestimated how long it would take. They ended up missing a few things that we thought were cleaned (i.e. laundry room, a shower and tub).
Remi was thorough and detailed and his cleaning with superb. We were very happy with his service.
He was super thorough, really pleasant, prompt, and did a great job overall. Highly recommend
Appointment was scheduled from 4-6pm. Remi says he's unable to get the keys at 6pm. Said he would come back the day after at 7am. I went to the condo and the front desk had the keys, they looked into the video and didn't see anyone there at 6pm. Remi never showed up at 7am this morning neither. Called and texted, no reply. Terrible experience and severe lack of customer service. Would not recommend.
Remi's been great. Thorough cleaning and punctual.
Very good cleaning. Remi was punctual and thorough.
I wasn't very impressed with the standard cleaning service provided in my condo. They did a good job of the bathroom and other surface level cleaning, however there were a few big deficiencies, including (1) simply did not dust a whole corner of my small condo kitchen (when my girlfriend and I returned to the condo to check she wiped with her hand and immediately picked up a handful of dust, which we even pointed out to their surprise); (2) they left a huge pile of used/dirty paper towels/wipes on the floor in my front closet. This was quite sloppy, as I was paying to have the place cleaned, not to add garbage, and (3) they didn't vacuum the carpet of the empty closet in the bedroom, from which I saw visible chunks of dust when I returned, and then vacuumed myself. Before they started, I pointed out that I wanted the closet dusted and vacuumed, so not sure how this was missed (the floor was completely empty as I removed all clutter beforehand). All of the above points are very basic expectations even under a standard clean.
I had booked 2 cleaners however only one came and it then took double the time expected. He did a good job cleaning however, it wasn't what I had booked and am dissapointed.
Worst cleaning service ever. Do not book! Appointment for 9 am, receive a text message at 7:40 am - saying the cleaner will be there an hour earlier. The cleaner flushed kitchen towels down the toilet which caused a flood and destroyed my washroom. Plumbers had to fix it for a $500 cost. Remi wouldn't even give me a refund nor would he pay for the additional costs. Cleaner also didn't really do her job - she didn't put things back in place, didn't wipe down mirrors, left a black garbage bag in my bedroom, etc Save yourself the money and trouble - don't hire from this company!
Very disappointed booked for deep cleaning including oven and fridge and including cleaning supplies Cleaner was not told about agreement arrived with no supplies
I ordered move-in cleaning service for a deep cleaning of an empty apartment. I'd expect them to bring more than the most basic cleaning supplies to cope with the hard-to-clean areas in the kitchen left by the previous owner of the apartment. They did a good job as what a regular maid can do, but not to the expectation of a deep cleaning.
Remi is a very efficient worker and entirely professional in his business....and friendly too!
The cleaning was acceptable, but the bed linens were not properly changed. They simply put the clean linens on top of the dirty linens without removing the dirty linens first.
Remi did a great job as usual. He's fantastic. I couldn't be more pleased.
Very thorough and very professional. Gets the job done.