Remi was thorough and detailed and his cleaning with superb. We were very happy with his service.
He was super thorough, really pleasant, prompt, and did a great job overall. Highly recommend
Appointment was scheduled from 4-6pm. Remi says he's unable to get the keys at 6pm. Said he would come back the day after at 7am. I went to the condo and the front desk had the keys, they looked into the video and didn't see anyone there at 6pm. Remi never showed up at 7am this morning neither. Called and texted, no reply. Terrible experience and severe lack of customer service. Would not recommend.
Remi's been great. Thorough cleaning and punctual.
Very good cleaning. Remi was punctual and thorough.
I wasn't very impressed with the standard cleaning service provided in my condo. They did a good job of the bathroom and other surface level cleaning, however there were a few big deficiencies, including (1) simply did not dust a whole corner of my small condo kitchen (when my girlfriend and I returned to the condo to check she wiped with her hand and immediately picked up a handful of dust, which we even pointed out to their surprise); (2) they left a huge pile of used/dirty paper towels/wipes on the floor in my front closet. This was quite sloppy, as I was paying to have the place cleaned, not to add garbage, and (3) they didn't vacuum the carpet of the empty closet in the bedroom, from which I saw visible chunks of dust when I returned, and then vacuumed myself. Before they started, I pointed out that I wanted the closet dusted and vacuumed, so not sure how this was missed (the floor was completely empty as I removed all clutter beforehand). All of the above points are very basic expectations even under a standard clean.
I had booked 2 cleaners however only one came and it then took double the time expected. He did a good job cleaning however, it wasn't what I had booked and am dissapointed.
Worst cleaning service ever. Do not book! Appointment for 9 am, receive a text message at 7:40 am - saying the cleaner will be there an hour earlier. The cleaner flushed kitchen towels down the toilet which caused a flood and destroyed my washroom. Plumbers had to fix it for a $500 cost. Remi wouldn't even give me a refund nor would he pay for the additional costs. Cleaner also didn't really do her job - she didn't put things back in place, didn't wipe down mirrors, left a black garbage bag in my bedroom, etc Save yourself the money and trouble - don't hire from this company!
Very disappointed booked for deep cleaning including oven and fridge and including cleaning supplies Cleaner was not told about agreement arrived with no supplies
I ordered move-in cleaning service for a deep cleaning of an empty apartment. I'd expect them to bring more than the most basic cleaning supplies to cope with the hard-to-clean areas in the kitchen left by the previous owner of the apartment. They did a good job as what a regular maid can do, but not to the expectation of a deep cleaning.
Remi is a very efficient worker and entirely professional in his business....and friendly too!
The cleaning was acceptable, but the bed linens were not properly changed. They simply put the clean linens on top of the dirty linens without removing the dirty linens first.
Remi did a great job as usual. He's fantastic. I couldn't be more pleased.
Very thorough and very professional. Gets the job done.