Simply Sparkling Cleaning is a family-owned cleaning service based in Embrun, founded in 2003 and servicing the entire Ottawa area. With over forty employees, the cleaning company provides guaranteed quality control to make sure you get the highest quality cleaning of your home
Walking into my home, I noticed right way it was indeed well cleaned. My disappointment lies in the discrepancy between my expectation and my experience. After the "deep clean" service, I was still left with hours of cleaning myself. For example, the windows were not cleaned, the fridge cleaning service that I purchased as an additional add-on did not include the freezer (that was left completely empty for the purpose of being cleaned) and most disappointingly the basement which I had requested be cleaned (and paid for as an extra room), was left untouched. I phoned to enquire about why the basement wasn't cleaned and was told they would come back on Tuesday. Alas, no one showed up on Tuesday.
I am surprisingly disappointed with my cleaning today. For the cost of the service, I was expecting much more. 1. Dirty dishes were left in my sink. They could have been put in the dishwasher at the very least. 2. My kitchen floor was not washed. This is a basic service I expect every time from any cleaning service. 3. My kitchen table was also not cleaned properly. The surface is sticky and crumbs are visible. 4. In the master bathroom a bar of soap from the shower was left on the ledge of the soaker tub. They are not side by side, they are across the room from each other. Now the ledge of the tub is sticky with that soap. 5. Garbage was not emptied from the office, 4th bedroom or laundry room.
3 cleaners this time instead of 2. Went faster. They are quite efficient and more effective this time that 2 weeks ago. Simply mentioned where I was dissatisfied last time, and this time they did a great job.
This is the second time I have scheduled Simply Sparkling to clean my home through Cleanify. I've been very happy with the service and am now preparing to schedule them for regular cleaning every 2 weeks.
My cleaning yesterday was great. It was my first time ever hiring professional cleaners to really get in there. And I was beyond satisfied with how clean my floors, walls, oven, windows, and inside fridge were. It was fairly affordable, and in my opinion (as someone who is very busy + hates to clean) its so worth it! I came home after work to a nice shiny sparkly apartment. Great work. I will definitely hire this team again, and refer to any friends in need of a instant makeover!
I was satifsfyed with their cleaning. Very happy to have them after a long day of moving. Thank you ladies!
The girls were courteous and arrived promptly. They were happy to listen to our requests and do more than asked. Very professional.
Everything within sight was clean but things at a higher level (hood fan, toaster oven top) were not dusted. It was estimated that my house would require 2 hours to clean and only 1.5 hours was needed so I feel like I paid for cleaning that didn't happen. The inside of the oven looks great and I am very happy with that.
This group was excellent and cleaned beyond my expectation. Thank you
Best yet from Cleanify!
Generally good job. The floors looked good but the sinks were not quite to our liking. Mina was excellent in thus arena so we may have an impossible standard. She was awesome
More areas were cleaned than any other standard service I paid for.
Fantastic first time experience with a cleaning service - thank you!
We hired SSC to clean our apartment. The crew arrived on time and were meticulous with their work. They left my place sparkling and smelling nice!
Love the service provided my this cleaning service. Very professional and very thorough!