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I asked for the windows to be cleaned... they we not, there was a considerable amount of dust left on the window sill and the glass was untouched. The baseboards were also noticeably untouched as well and very dusty. The cupboards and drawers in the kitchen were not cleaned. There were cobwebs left in the corners of the rooms still. The washer/dryer unit was also not wiped down, nor was the sink next to it. The bathroom however did seem to be cleaned well. And upon meeting the staff they were very friendly. For the move in/move out cleaning service I was expecting a much more thorough job than this as I was hoping for my apartment to be move in ready for my roommate and I and it is not in its current state. I didn't expect to have to clean after hiring cleaners. I'm not sure if there was a miscommunication with the cleaning service, but this definitely was not what I had been hoping for.
Nice people but arrived late (I received a message to inform me of the delay). Mop too wet so the floor is still wet. some of the floor has not been cleaned
Both Steve and Tia did a good job cleaning. They were courteous and helpful and made an effort to please. Did not know about the tipping on line, did it in person.
Dust left in areas that should have been cleaned - e.g. base of stair rail. Lower drawer of stove was not cleaned. Fridge and dishwasher front were not cleaned, which I would have expected. He also did not clean inside of all my windows, just the one, when I paid for that extra service. Please do not post this for other customers to see. I do not want to hurt his business. I am just being honest.
Great guy. I will recommend him for sure. If it comes from my account, i would like steve
This cleaner was fast and effective. He worked efficiently and I couldn't have asked for a better person to do the job. He was pleasant and understanding of my situation which was a relief. He's very professional and courteous with an awesome character. Thanks, Lola