At T.R.I. our mission is to provide each and every T.R.I. client with the highest quality cleaning service experience possible and to enrich the lives of everyone in T.R.I's world by providing safe, friendly and affordable cleaning services. We not only care about our clients and our team of experts, we also care a great deal about the environment. That’s why we offer environmentally friendly cleaning services. Our Eco Logo green cleaning products won’t erode or damage surfaces, instead they will give your furniture a longer, healthier life with a clean shine.
Firstly, I was not notified that the cleaners were going to be coming. Thank god I had left a key for my daughter, I am sure by now they should have known where the Linen Closet is, As I was not advised, I didn't leave change of Linen on my bed. They have my Cell no, they could have called, to find out if I needed the change of Linens. My Family room Carpet wasn't Vacuumed. Please tell the cleaners to communicate with me so I can let them know. Thanks
I was more than impressed with the quality and care that was put into my house. Great people all around.
TRI Smart Cleaning did a good job but they were not informed of the exterior cleaning by Cleanify even though we specifically requested a post construction cleaning which include exterior cleaning of the patio and our garage door. Cleanify however responded to my concern and organised external cleaning the next day. So, overall we were happy with the services provided.
The cleaners came on time and were very personable and efficient. The job was done on time.
I was specifically asked if I wanted to purchase any extras during the time of booking. I requested extra time for cleaning of fridge, inside windows, blinds, and oven. I was told upon arrival that there likely would not be time for these things. Very disappointing since I specifically requested that they be included my quote and was told when I paid ahead that that was the package I was buying. None of those extras (other than brief dusting of blinds) was done. No money was refunded.
T.R.I. Smart Cleaning did an amazing job in a really dirty house. They couldn't have been more helpful and kind . I was so impressed with their quality of work and professionalism. I highly recommend them to anyone looking for excellent quality cleaning . You cannot go wrong with this company and the people running it. Well done and thank you !
Well hard to review as they never showed up and I waited over an hour for them... I was offered a 'sorry' and a re-schedule...
I am very impressed by this team! They are very caring and extremely trustworthy. I came home to a spotless and polished home!
They were on time, finished in time agreed upon, friendly, thorough and dog friendly
This review isn't so much for the cleaners as it is for your booking service. I requested move out service. That should entail everything required for passing a move-out inspection. There is no way that could be done in 2 hours. Why did you only book the cleaners for two hours? I requested they clean the oven and clearly 2 hours isn't enough time for that. You indicate that I booked a flat rate service and they would stay until completion, but then in a different email you indicted I'd have to pay more if they stayed more than two hours. I would have paid more for the full service when I booked it, but you just booked them for the minimum amount of time. It feels like a scam where you book them for the minimum time and then they stay and clean and we pay more and more for the hours? The cleaners that came did an okay job for the two hours.
Very nice two person crew, great job on bathrooms and dusting, not impressed with rest of their work. Left dirty dishes beside sink, didn't pick up items to clean underneath, arrived late and left early.
Good for surface cleaning!!