These highly rated local cleaning services in Vancouver provide house cleaning, office cleaning, move-out cleaning and deep cleaning services. Choose the one you like or let us pick one for you by clicking here.
The ladies were very friendly. Ended up having three people and the interaction was great. When I came back to review the cleaning, the cabinets were being wiped down and the floor wiped. Some of the surfaces were still a bit dirty and a few surfaces needed more cleaning. Also would've been nice to have had some stronger cleaners used. Very nice to interact with the cleaning itself could've been "deeper" is this is for a move-in.– Cail
The 2-woman crew did communicate in advance of their arrival time. Mara, the manager, also did spot check and ensure cleaning was in order. The cleaning went good enough within the designated time limit. I have no source of comparison as I hardly ever use professional cleaning residential service. I await how the owner will evaluate the place after their own inspection later today or tomorrow.– Nick
1. The cleaning job overall was very well done. 2. The cleaners arrived in the alloted time window. 3. The cleaners called upon arrival - not to inform of arrival but to ask who is going to pay for their parking 4. The cleaners were given my personal parking spot in the underground parking, I have never needed to do that for any other cleaning service I've used in the past. Also the main cleaner asked to let the young cleaner start working while she and I parked her car, which I would not allow as I told her I cannot leave someone I do not know alone in my residence. 5. The cleaners started tracking time from when they arrived not from when they got up from the parking and started work after they first requested I show them the residence. 6. The cleaners said and asked NOTHING about time or extra time or extra service. Nonetheless while I was stuck on a business call they then let me know they were done, which was about approximately 8-10 mins past the 2 hour mark. The main cleaner (the younger person didn't say anything) told me she worked 15 mins over, then claimed it is a cost of 30 mins extra. It was never authorized. 7. I called to enquire and was told by Cleanify that extra time outside the 2 hours must be cleared and approved with the client and Cleanify both prior to doing the extra work. I was told by Cleanify staff that I cannot be charged extra and would not but then today got a call saying that "the extra charge will be reversed" meaning that what I was told about not being allowed to have extra charges authorized was not honoured by Cleanify in the first place and apparently someone at Cleanify allowed the charges to be authorized despite being told it wouldn't happen. Sadly while I am happy for the most part with the quality of their cleaning, I find the manner in which I was approached about parking and about being told I have to pay extra when I did not authorize it in ANY way at all even informally, to be unacceptable. As a result I had planned to tip 15-20% but not after that way in which I was addressed. I Am unfortunately hesitant to tip at all at this point despite being otherwise satisfied with the actual cleaning job.– Brent
I was very impressed with the service I received today. He arrived when he said he would, he was polite, and did a thorough cleaning throughout my apartment. He checked with me to confirm what things I wanted done or was concerned about. He was respectful of my home and my things. I would highly recommend his services and even though I don't have to hire a cleaning service all that often, I know I will be contacting this company again.– Lynn
Firstly, I was not notified that the cleaners were going to be coming. Thank god I had left a key for my daughter, I am sure by now they should have known where the Linen Closet is, As I was not advised, I didn't leave change of Linen on my bed. They have my Cell no, they could have called, to find out if I needed the change of Linens. My Family room Carpet wasn't Vacuumed. Please tell the cleaners to communicate with me so I can let them know. Thanks– Shiraz
Fiona did a absolute fantastic job!!!! I will be recommending her to friends and family!!! She truly was a delight! Normally I leave and come back when they have finished cleaning, though I didn't feel that I should leave..... She was so personable, I felt that I could putter around without feeling uncomfortable! She is a very upbeat, hard working person!!!! Thank you for sending her&" & I will be sure to use your company again!!!! Thanks again, Fiona is a true asset and a valuable employee!!!! I hope you value her! Thank you, Janelle Ferris (604)-315-2106– Janelle
They definitely did the basics but wish they would have gone that little bit farther to get in the nooks and crannies. They mopped the floor but didn't scrub so there are still little glops of stuff on the floor. We had a few boxes around of things we're trying to purge and they didn't move them to vacuum under or around them. Bathroom and kitchen look good.– Randi